Section 01
Introduction
This Privacy Policy describes how csiti88 (referred to throughout as "we", "us" or
"csiti88") handles personal information collected through the website accessible at
csiti88.cam and any associated account, payment or support features.
Using csiti88 or providing any personal information constitutes acceptance of this
Privacy Policy. Users who do not accept these terms should not submit personal data
to csiti88. This Policy should be read together with the Terms and Conditions and
Responsible Gambling information published on this website.
csiti88 is an English-language information and entertainment platform serving
Malaysian adults aged 21 and above. This Policy explains how we handle personal
data responsibly and what rights Malaysian users hold over their information.
Section 02
Definitions
"Personal data" or "personal information" means any information that identifies, or
could reasonably identify, an individual — including name, identification number,
contact details, financial account references and device identifiers associated
with a specific person.
"Processing" means any operation performed on personal data, including collection,
recording, storage, retrieval, use, disclosure, transmission, combination, restriction
and deletion.
"Data subject" means the individual whose personal data is being processed. "Third
party" means a natural or legal person other than the data subject, csiti88 or an
entity acting under our direct authority. "Consent" means a freely given, specific
and informed indication of agreement.
Section 03
Information We Collect
csiti88 may collect the following categories of personal information:
Registration and Identity Information
Full legal name, date of birth, nationality, Malaysian identity card or passport
number, residential address (including city, postcode and state), email address
and contact phone number provided during account creation or KYC verification.
Financial and Payment Information
Details necessary to process MYR deposits and withdrawals, including bank account
names, masked account numbers and references relating to eligible Malaysian payment
methods such as DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB,
Public Bank and Hong Leong Bank. Full card numbers are not stored by csiti88.
Transaction and Activity Records
Deposit and withdrawal history, game participation records, wagering activity,
bonus usage, session start and end times, and support interaction logs.
Technical and Device Information
IP address, device type, operating system, browser type and version, referring URL,
pages visited within csiti88 and approximate location derived from network address.
Communications
Content of messages submitted through support channels and any documentation
provided in connection with a query, complaint or verification request.
Section 04
Lawful Basis for Processing
csiti88 processes personal data on the following bases, depending on the specific
purpose and applicable requirements:
-
Contractual necessity — processing required to operate an
account, accept and settle transactions, verify identity and provide
agreed-upon features.
-
Legal or regulatory obligation — processing required to meet
verification, anti-money-laundering, fraud-prevention or record-keeping
requirements where they apply.
-
Legitimate interests — processing for security monitoring,
fraud detection, service improvement and ensuring account integrity, where
not overridden by the data subject's rights.
-
Consent — processing for purposes such as optional
promotional communications where consent has been provided and may be
withdrawn at any time.
Section 05
How We Use Your Information
csiti88 uses collected personal information for the following purposes:
| Purpose |
Examples |
| Account management |
Creating, maintaining and securing csiti88 accounts |
| Identity verification |
KYC checks, age confirmation (21+), document review |
| Payment processing |
MYR deposits, withdrawals, chargeback reviews |
| Fraud and security |
Detecting duplicate accounts, suspicious transactions |
| Responsible gambling |
Applying limits, cooling-off periods, self-exclusion |
| Customer support |
Responding to queries, complaints and escalations |
| Promotions |
Eligibility checks, bonus crediting, referral verification |
| Legal compliance |
Meeting applicable record-keeping and disclosure obligations |
| Service improvement |
Analysing usage patterns to improve csiti88 pages |
Personal data is not used to make solely automated decisions that would produce
significant or adverse effects for a user without appropriate human review where
required.
Section 06
Data Sharing and Disclosure
csiti88 does not sell, rent or trade personal information to third parties for their
own commercial purposes. Personal data may be shared in the following limited
circumstances:
-
Payment service providers — Malaysian and international payment
processors require necessary transaction details to process deposits and
withdrawals securely.
-
KYC and fraud-prevention services — identity documents and
verification data may be shared with authorised service providers to confirm
eligibility and detect suspicious activity.
-
Technology and hosting partners — infrastructure providers
supporting secure website operation may process data under confidentiality
agreements.
-
Legal and regulatory authorities — csiti88 may be required to
disclose data in response to a lawful request, court order or applicable
regulatory obligation.
-
Business transfer — in the event of a merger, acquisition or
sale of assets, personal data may be transferred, subject to equivalent
protection commitments.
Where data is shared with third-party processors, csiti88 seeks to ensure appropriate
contractual safeguards are in place to protect your information.
Section 07
Cookies and Tracking Technologies
csiti88 uses cookies and similar technologies to support essential website functions.
A cookie is a small text file placed on a user's device by a website to store session
or preference information.
Essential Cookies
These are necessary for secure login sessions, maintaining account state and navigating
csiti88 pages. They cannot be switched off without affecting core functionality.
Functional Cookies
These remember user preferences such as language or display settings to provide a
consistent experience. They do not track browsing across other websites.
Analytics Cookies
Where used, these collect aggregated information about how visitors interact with
csiti88 pages to help improve layout, content and performance. Individual behaviour
is not targeted for advertising purposes.
Users may manage cookie preferences through their browser settings. Blocking essential
cookies may impair login and account features. Most modern browsers permit users to
view, delete and restrict cookies at any time.
Section 08
Data Retention
csiti88 retains personal data for as long as an account remains active and for a
reasonable period thereafter to fulfil security, dispute resolution, legal,
anti-fraud and compliance purposes.
Transaction and wagering records may be retained for a period consistent with standard
financial and operational record-keeping practices applicable to online gaming
platforms serving the Malaysian market.
When data is no longer required for any legitimate purpose, csiti88 aims to delete
or irreversibly anonymise it in a manner that prevents subsequent identification.
Specific retention periods may vary by data category.
Section 09
Data Security
csiti88 implements reasonable technical and organisational measures to protect
personal information against unauthorised access, accidental loss, alteration or
disclosure. These measures may include encrypted data transmission, access-controlled
internal systems and regular review of security procedures.
Users must also take reasonable steps to protect their own account. This means
choosing a strong password, keeping login credentials private, signing out on
shared or public devices and reporting suspected unauthorised access promptly.
Sharing passwords, one-time codes or full payment credentials with any other person
is strictly discouraged.
No transmission over the internet and no storage system is entirely without risk.
csiti88 cannot guarantee absolute security but commits to acting reasonably and
promptly in response to identified vulnerabilities or incidents.
Section 10
International Data Transfers
csiti88 may process or store personal data outside Malaysia where third-party
technology providers, payment processors or infrastructure services operate in
other jurisdictions. Where such transfers occur, csiti88 seeks to ensure that
the receiving party applies appropriate data protection standards.
Users in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam and other
Malaysian cities should be aware that Malaysian data protection principles apply
to csiti88's handling of their information regardless of processing location.
Section 11
User Rights
Users have the following rights concerning personal data held by csiti88, subject
to applicable requirements and the circumstances of each request:
-
Access — to request a copy of personal information csiti88
holds about you.
-
Correction — to request that inaccurate or incomplete personal
data be updated.
-
Deletion — to request removal of personal data that is no
longer necessary, subject to overriding retention obligations.
-
Restriction — to request that processing be temporarily limited
while a concern is reviewed.
-
Objection — to object to processing carried out on the basis
of legitimate interests where your circumstances justify this.
-
Withdrawal of consent — to withdraw consent for processing
activities that rely on consent, such as optional marketing communications,
at any time without affecting prior lawful processing.
To exercise any of these rights, users should contact csiti88 Player Care by email.
Requests will be handled within a reasonable period. Identity verification may be
required before a request can be actioned.
Section 12
Children and Underage Users
csiti88 is intended exclusively for adults aged 21 and above. We do not knowingly
collect personal information from persons under the age of 21. Registration is
subject to age verification, and any account found to have been opened by a person
below the minimum age will be closed and associated data removed in accordance with
responsible gambling obligations.
If a parent or guardian believes that a minor has submitted personal data to csiti88,
they should contact Player Care promptly so that the matter can be investigated and
addressed.
Section 13
Third-Party Links
csiti88 pages do not intentionally link to external third-party websites for
commercial referral purposes. Where a reference to a payment provider, banking
institution or service brand is made, this is for informational identification only
and does not constitute an endorsement or partnership.
If a user navigates to another website from csiti88, that website's own privacy
policy governs how data is handled there. csiti88 is not responsible for the
privacy practices of external websites.
Section 14
Policy Updates
csiti88 may update this Privacy Policy periodically to reflect changes in data
practices, available features, applicable requirements or the operational environment.
Material changes will be communicated through an updated effective date on this page
and, where appropriate, through a notice visible to active account holders.
Users are encouraged to review this Policy regularly. Continued use of csiti88 after
an update is published constitutes acceptance of the revised terms to the extent
permitted by applicable requirements.
Section 15
Contact Us
For any privacy-related query, data rights request or concern about how your personal
information is handled, please contact csiti88 Player Care. Include your registered
email address, a clear description of your request and any relevant reference details.
Do not include your password or one-time security codes in any correspondence.
Email: [email protected] — displayed as plain text.
csiti88 will not ask you for your password by email.
This Privacy Policy, together with the Terms and Conditions and Responsible Gambling
information, forms the complete framework governing personal data practices at csiti88.